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Buy a mattress online

How to Buy a Mattress Online With Ease: Tips & Tricks in 2024

Buying a mattress online has become increasingly popular due to its convenience and the wide range of options. Online mattress shopping offers the flexibility to browse numerous brands, types, and models from the comfort of your home. This approach allows consumers to access detailed product information, customer reviews, and often competitive pricing. 

Many online mattress companies provide generous trial periods, allowing buyers to test the mattress at home, and doorstep delivery simplifies the logistics. 

However, potential drawbacks include the inability to test the mattress before purchase physically, limited personalized assistance compared to in-store shopping, and potential challenges with the return process. 

Despite these considerations, online mattress purchases’ convenience, variety, and often cost-effective nature make them attractive to many consumers.

Factors To Consider When Buying a Mattress Online

Here are the seven key factors to consider when buying a mattress online:

Mattress Type

Selecting the right mattress type is essential for online purchases. Options such as memory foam for contouring, innerspring for support, latex for durability, and hybrids for a balanced feel provide a range of choices. 

Making decisions based on individual preferences ensures a personalized and well-informed buying experience online.

Firmness Level

The firmness level is crucial in online mattress purchases, influencing comfort and spinal alignment. Personal preferences, such as soft for pressure relief or firm for support, should be carefully considered. 

By paying attention to product descriptions and customer reviews, buyers can ensure their chosen mattress aligns with their specific sleep needs for a satisfying online purchase.

Trial Period

The trial period is essential for online mattress purchases, as it allows buyers to experience the mattress at home to determine its comfort and satisfaction. This allows buyers to make informed decisions based on their personal experience, thus guaranteeing a confident and satisfactory purchase.

Return Policy

A transparent and buyer-friendly return policy is essential for online mattress purchases, providing reassurance and flexibility if the mattress doesn’t meet expectations. It ensures a risk-free and confident buying experience.

Reviews and Ratings

Reviews and ratings are essential for online mattress purchases, providing insights from real customers and guiding buyers in assessing comfort, durability, and overall satisfaction. 

These reviews are crucial for making informed decisions in the online mattress market without physical trials.


Price is crucial in online mattress purchases, indicating the value and quality of the product. Buyers should compare prices across brands and models, balancing affordability and desired features for a satisfactory purchase.

Pros of Buying a Mattress Online

Here are five pros of buying a mattress online:


Buying a mattress online provides unparalleled convenience, allowing users to browse, Getting a mattress online is super easy because you can do everything from your home – look at options, find info, and make a purchase. 

It’s way more straightforward than going to a physical store. Plus, they bring the mattress to your door, so you don’t have to worry about carrying it yourself.

It’s a hassle-free and convenient way to get a new mattress.

Wide Selection

A big advantage of buying a mattress online is the wide selection available. Unlike traditional stores, online retailers offer a diverse range of mattresses, providing numerous options to suit different preferences, sleeping styles, and budgets. 

This variety ensures a more personalized and informed decision-making process.

Competitive Pricing

Competitive pricing is a significant advantage of online mattress shopping. With lower overhead costs, online retailers often offer cost-effective options. Buyers can easily compare prices and access promotions, ensuring affordability without compromising quality.

Sleep Trials

Sleep trials are a key advantage of buying a mattress online. They offer an extended period for users to test the mattress at home, eliminating the pressure of quick in-store decisions. 

If the mattress doesn’t meet expectations, it can often be returned hassle-free, ensuring a risk-free and confident buying experience.

Customer Reviews

Customer reviews are a crucial advantage in online mattress purchases, offering real user experiences for informed decision-making. Positive feedback builds confidence, while identified concerns help buyers avoid unsuitable options.

Cons of Buying a Mattress Online

Here are three potential drawbacks of buying a mattress online:

Lack of Physical Testing

The inability to physically test mattresses is a drawback of online purchases, as it hinders the assessment of comfort and suitability, increasing the risk of dissatisfaction due to varied individual preferences.

Limited Personalized Assistance

Limited personalized assistance in online mattress purchases is a drawback. It lacks the expert guidance provided by in-store sales representatives, potentially impacting decision-making and making it challenging for buyers to receive tailored recommendations.

Return Problems

Return issues are a notable drawback in online mattress purchases, involving coordination for pick-up or return shipping, potential fees, and specific conditions, which can undermine the convenience typically associated with online shopping.

Types of Mattresses Available Online

The main types of mattresses available online are discussed below:

Memory Foam Mattresses

Memory foam mattresses are popular for their unique ability to contour to the body’s shape, providing personalized support and excellent pressure relief. The material, originally developed by NASA, responds to body heat and conforms to the curves, offering a cradling effect. 

Memory foam mattresses are also appreciated for their motion isolation, meaning movement on one side of the bed is less likely to disturb a sleeping partner. 

Overall, memory foam mattresses are favored for their comfort and ability to adapt to individual sleep preferences.

Innerspring Mattresses

Innerspring mattresses are a traditional and widely used type characterized by a coil support system. These coils, typically made of steel, provide support and durability. Innerspring mattresses often feature various coil configurations, such as pocketed coils for enhanced motion isolation or continuous coils for consistent support. 

Innerspring mattresses are known for their bounciness and responsiveness, making them suitable for those who prefer a more traditional and springy feel. 

However, they may not offer the same level of motion isolation as other mattress types.

Latex Mattresses

Latex mattresses are known for their durability and responsiveness. These mattresses are natural or synthetic latex and offer a buoyant and bouncy feel. Latex is a resilient material that quickly adapts to body movements, providing excellent support. 

One of the key advantages of latex mattresses is their durability, with a lifespan that often exceeds that of other mattress types. 

Additionally, they’re eco-friendly when made from natural latex sourced from rubber trees. However, latex mattresses can be relatively heavy and have a higher price tag than other options.

Hybrid Mattresses

Hybrid mattresses blend different materials to offer a combination of benefits. Typically, they combine innerspring coils with layers of memory foam or latex. Hybrid mattresses are versatile, catering to various sleep preferences. 

They aim to minimize the drawbacks associated with individual materials, offering a balanced feel. 

While they can be more expensive, hybrid mattresses strive to provide the best of both worlds for a diverse range of sleepers.

How To Buy a Mattress Online: Step by Step

To buy a mattress online successfully, consider these steps:

Assess Your Needs

Before buying a mattress, consider your personal preferences and sleeping habits. Are you a side sleeper, back sleeper, or stomach sleeper? Do you prefer a softer or firmer mattress? Understanding your needs will help you narrow down the options.

Set a Budget

Determine the amount you’re willing to spend on a mattress. This not only helps narrow down choices but also ensures you don’t overspend. Consider additional costs, such as delivery fees or accessories like mattress protectors.

Choose the Type and Firmness

Different types of mattresses (memory foam, innerspring, latex, hybrid) offer varying levels of support and comfort. Additionally, the firmness of a mattress is a crucial factor. 

Soft mattresses are suitable for side sleepers, medium for combination sleepers, and firm for back or stomach sleepers.

Research Brands and Models

Read customer reviews and expert opinions on different mattress brands and models. Focus on feedback related to your specific needs and concerns. This step helps you make an informed decision based on the experiences of others.

Check Return Policies and Warranties

Ensure the online retailer has a transparent return policy, including details on return procedures and any associated costs. Review the warranty information to understand the coverage and duration, giving you peace of mind regarding the mattress’s longevity.

Measure Your Bed Frame

Confirm the mattress size that fits your bed frame. This step prevents size discrepancies and ensures the mattress fits properly within your bedroom space.

Place the Order and Test

Once you’ve selected a mattress, securely complete the purchase online. Upon delivery, inspect the mattress for any damages or defects.

During the trial period, test the mattress to assess its comfort and support. If satisfied, finalize the purchase; if not, initiate the return process within the trial period.

These steps will guide you through buying a mattress online, from understanding your preferences to making an informed decision and ensuring satisfaction with your purchase.

The Best Mattresses You Can Buy Online: Our Top Picks

Here are a list of some best mattress you can buy online:

  • Saatva Classic Mattress – Best Overall 
  • Helix Sleep Midnight Luxe Mattress – Best for Side Sleepers
  • Leesa Original Mattress – Best Foam Mattress
  • Nectar Sleep Nectar Premier Hybrid Mattress – Best for Pressure Relief
  • Allswell Luxe Hybrid – Best for Back and Stomach Sleepers
  • Plank Firm Mattress – Best Firm Mattress
  • Bear Elite Hybrid – Best Hybrid Mattress
  • Tuft & Needle – Best for Back and Side Sleepers

Best Places to Buy a Mattress Online

In today’s fast-paced world, finding the perfect mattress can be daunting. Knowing where to turn for the best quality and service is important with so many online options. That’s why we’ve compiled a list of the best places to buy a mattress online.

Whether you’re looking for a budget-friendly option or a premium mattress for the ultimate sleep experience, these retailers have you covered.

  • Amazon: The One-Stop Shop
  • Zinus: Affordable Comfort
  • Mattress Firm: In-Store Experience, Online Convenience
  • Purple: Innovation and Comfort
  • Amerisleep: Cool and Cozy
  • Tempur-Pedic: Timeless Comfort
  • Sleep Number: Customized Comfort
  • Nectar: Quality Memory Foam
  • Leesa: Comfort and Affordability
  • Avocado: Green and Comfortable
  • Saatva: Luxurious Comfort
  • Macy’s: Timeless Quality
  • Bed Bath & Beyond: Variety and Convenience
  • Bear: Rugged Comfort

Buying a Mattress Online FAQs

Below are some frequently asked questions about buying a mattress online.

What Factors Should I Consider When Choosing a Mattress Online?

Consider your sleeping preferences (firmness, sleeping position), mattress type (memory foam, innerspring, hybrid), budget, and any specific health considerations.

Are Online Mattress Purchases Safe, and How Can I Ensure a Secure Transaction?

Yes, online mattress purchases are generally safe. Ensure the website is secure and buy from reputable retailers. Read customer reviews and check for secure payment options.

How Do I Know if the Mattress Will Be Comfortable Without Trying It First?

Look for mattresses with generous trial periods, typically 90 to 120 days. This allows you to sleep on the mattress and assess its comfort. Additionally, read customer reviews for insights.

What Should I Check for in the Warranty and Return Policy?

Check the warranty duration, coverage (defects, sagging), and any associated costs. Review the return policy for conditions, timeframes, and whether the company provides free returns or covers return shipping.

Can I Trust Online Mattress Reviews, and How Do I Differentiate Genuine Feedback From Promotional Content?

While online reviews can be helpful, look for platforms with verified customer reviews. Consider positive and negative feedback and focus on detailed reviews discussing specific mattress experiences.

How Can I Ensure the Mattress Will Fit My Bed Frame?

Measure your bed frame dimensions and compare them to the mattress size specifications provided by the retailer. Ensure sufficient space in your bedroom for the chosen mattress size.


In conclusion, buying a mattress online offers a convenient and often cost-effective way to find the perfect sleep solution. Begin by understanding your preferences, considering factors like firmness and mattress type. Set a budget, research reputable brands, and read customer reviews to make an informed decision. 

Prioritize online retailers with transparent return policies, generous trial periods, and comprehensive warranties. Measure your bed frame, compare prices, and carefully inspect the mattress upon delivery. 

Allow time for the mattress to adjust during the trial period and, if necessary, take advantage of the return policy. Ultimately, the online mattress buying process requires thorough research and consideration.

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